Putting You Safety First
-
At West Lake 24/7 - Urgent Care we constantly update our program based on the latest Illinois Department of Public Health (IDPH) guidelines.
​
-
All occupants must wear face masks, sanitize their hands, and observe social distancing upon entry.
-
Hand sanitizer is provided.
​
-
Overtly symptomatic patients are isolated onsite and given prioritization.
​
-
All staff in contact with patients wear surgical masks, face shields, and gloves.
​
-
Gloves are changed, rooms and equipment – including: clipboards, pens, blood pressure cuffs, and oximeters – are sanitized between each patient.
​
-
Restrooms are inspected hourly and touch surfaces sanitized.
​
-
Our facility maintains constant air circulation, cooler temperatures, and social distancing of all parties to reduce any potential risk.
​
-
Touch surfaces and chairs are sanitized before / after shifts; in addition to when occupied.
​
-
Professional cleaning of the entire facility interior occurs on a weekly basis.