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Putting You Safety First

  • At West Lake 24/7 - Urgent Care we constantly update our program based on the latest Illinois Department of Public Health (IDPH) guidelines.

  • All occupants must wear face masks, sanitize their hands, and observe social distancing upon entry.


  • Hand sanitizer is provided.

  • Overtly symptomatic patients are isolated onsite and given prioritization.

  • All staff in contact with patients wear surgical masks, face shields, and gloves.

  • Gloves are changed, rooms and equipment including: clipboards, pens, blood pressure cuffs, and oximeters are sanitized between each patient.

  • Restrooms are inspected hourly and touch surfaces sanitized.

  • Our facility maintains constant air circulation, cooler temperatures, and social distancing of all parties to reduce any potential risk.

  • Touch surfaces and chairs are sanitized before / after shifts; in addition to when occupied.

  • Professional cleaning of the entire facility interior occurs on a weekly basis.

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